What should a waterproofing contractor website explain?+
Start with the work you actually provide: roof waterproofing, basement waterproofing, damp treatment, leak investigation and protective coatings. Explain coverage, how a request is reviewed and what the customer should share. Project images, credentials and service commitments must be accurate and approved.
Can customers diagnose damp from a photo upload?+
Photos can provide context for your team, but the website should not present them as a definitive diagnosis. Storage, file limits and access are part of an upload feature’s scope.
What information should the first inquiry collect?+
Useful starting fields include affected location, visible symptoms, property type and any previous repair. We agree which are required, who can see the information and how incomplete requests are handled. Additional documents or uploads need suitable storage and access controls.
Can we connect an existing booking or business system?+
We first review your tools and whether supported interfaces can help your team arrange an assessment before prescribing a treatment or giving a final quote. The proposal defines the data exchanged, permissions, provider costs, confirmation rules and recovery when a connection fails.